LOCATION: on the beach.
CAPACITY: • 10-storey building • 2 lifts • 170 double rooms (max. 2+1 persons, 21 m²) • 14 1-bedroom apartments (max. 2+2 persons, 45 m²) • 2 2-bedroom apartments (max. 4+1 persons, 66 m²).
GENERAL INFORMATION: the hotel was renovated in year 2020.
BOARD BASISAll Inclusive, see description below.
CHILDREN POLICY: Tourists aged between 2 – 11.99 years old are considered children by the hotel.

Cancellation policy
Summer 2020 05.05-07.06 08.06-21.06 22.06-01.07 02.07-24.08 25.08-06.09 07.09-13.09 14.09-01.10
Canceling number of days before check-in 7 10 14 21 14 10 7
Cancellation penalty in nights 1 1 1 1 1 1 1
NO show penalty in nights 2 2 2 2 2 2 2

Early bookings /valid for minimum stay 5 nights/:

  • 20% Discount for bookings  made till 31.01. and paid 100% till 05.02.
  • 15% Discount for bookings  made till 28.02. and paid 100% till 05.03.
  • 10% Discount for bookings  made till 31.03. and paid 100% till 05.04.
  • Еach сancellation of an Early Booking reservation made after the Early Booking specific deadline bears 60 % penalty of the total amount

    The All Inclusive board starts with lunch and ends with breakfast.
    Check-in after 14:00 / Check-out until 11:00.

    Main Restaurant Mura-Slavuna – a culinary journey around the world
    • 7:30 h – 10:00 h – continental breakfast buffet
    • 12:00 h – 14:00 h – lunch buffet – international cuisine including an assortment of fresh salads, show cooking, pasta, fresh fish, vegetarian buffet, assortment of French desserts, fruits, ice cream.
    • 15:00 h – 17:00 h – Snack Bar – pizza or hot dog, pancakes or waffles, fruit, ice cream.
    • 18:00 h – 21:00 h – dinner – seven-day culinary tour around the world, salad bar, show cooking, two theme-nights per week, barbecue six nights per week, fresh fish, vegetarian and diet meals, diffrend kind of ice cream, French desserts and fruits.
    The exported food from the restaurant during the meal is extra charge!

    Dine Around Program:
    • The Dine Around program is valid for all guests with a minimum stay of 7 nights. The reservations shall be submitted in advance on the reception desk not later than 15:00h on the previous day. You will receive a voucher containing all necessary information, voucher that later must be presented at the restaurant.
    The Dine Around menu includes: 1 salad or 1 appetizer, 1 main course, 1 dessert and a glass of water. All drinks are extra charged.

    • 10:00 – 23:00 – All inclusive drinks: espresso, coffee schwartz, instant coffee, tea, mineral water, Bulgarian soft and carbonated drinks, draft beer, draft wine, sparkling wine, Bulgarian high alcohol drinks and liqueurs and some cocktails.
    • Imported alcoholic beverages, alcoholic and non-alcoholic cocktails, bottled beverages and packaged goods are extra charge.
    • After 23:00 all drinks are paid.
    • Alcoholic beverages are not served to persons under 18 years of age.
    In terms of your safety and health, if you have conspicuously exceeded your consumption of alcoholic beverages, service personnel are entitled to refuse service.

    Bars – Working Hours:
    • 10:00 – 23:00h – Mura Lobby Bar and Slavuna Lobby Bar All Inclusive drinks
    • 10:00 h – 23:00 h – Gergana Pool Bar – All Inclusive Drinks
    • 10:00 h – 21:00 h – Bar – Terrace Restaurant All Inclusive drinks

  • DOUBLE ROOMS (170):

    • two single beds (167 rooms) / one double bed (3 rooms)
    • non-extandable sofa bed (100 rooms) / extendable sofa (50 rooms) / bunk beds (16 rooms)
    • individual air conditioning
    • cable TV
    • mini-bar (extra charge)
    • telephone (extra charge)
    • Wi-Fi – free of charge
    • safety deposit box (extra charge)
    • kettle
    • bathroom with a shower/bathtub, hairdryer, bath cosmetics, magnifying mirror
    • balcony with furniture
    • clothes dryer
    • floor coverage – terracotta/laminate
    • room tidying up – daily
    • bed-clothes change – every 3 days
    • towels change – daily
    • sea or park view
    • connecting rooms (on request, upon availability)


    • living room with an extendable sofa and one or two separate bedrooms, with a double bed each; door between the rooms
    • kitchenette in all two-bedroom apartments (sink, hobs, microwave, dining area; cooking is not allowed)
    • individual air conditioning
    • cable TV
    • mini-bar (extra charge)
    • telephone (extra charge)
    • Wi-Fi – free of charge
    • safety deposit box (extra charge)
    • kettle, coffee and tea making facilities
    • electronic scale
    • bathroom with a bathtub (2 bathrooms in 2-bedroom apartments), hairdryer, bath cosmetics, magnifying mirror
    • balcony with furniture
    • clothes dryer
    • iron and ironing desk (free of charge)
    • floor coverage – carpet; terracotta
    • room tidying up – daily
    • bed-clothes change – every 3 days
    • towels change – daily
    • 1-bedroom apartments are with side sea view
    • 2-bedroom apartments are with sea view


    • main restaurant
    • lobby bar
    • pool bar
    • Wi-Fi in lobby, restaurant and on the beach (free of charge)
    • currency exchange
    • shop
    • laundry/dry cleaning services (extra charge)
    • unguarded car parking (car pass for the period of stay)
    • luggage room
    • pets allowed (extra charge)
    • check-in – after 14:00h
    • check-out – till 11:00h


    Free of charge
    • 2 outdoor swimming pools Mura + 1 outdoor swimming pool Gergana
    • indoor swimming
    • table tennis
    • outdoor fitness
    • gym at Gergana hotel
    • beach volleyball and football
    • chess and backgammon
    • beach library
    • 6-day and evening animation program for children, teens and adults – stage near Gergana’s pool

    Extra charge
    • billiards and electronic games
    • Jacuzzi
    • SPA: Medica Albena, Flamingo Grand 5 *, Maritim Paradise Blue 5 *, Ralitsa Superior 4 *
    • in the resort: mini-golf, sailing, tennis courts and tennis classes, squash, horse riding, yoga, football school
    • Аquapark Aquamania (from 15.06 till 15.09.2022) – aqua park with water attractions – 40 000 m2
    • massage
    • water sports on the beach
    • bicycles for rent


    • baby cot (free of charge)
    • high chairs in the restaurant (free of charge)
    • children’s pool (at hotel Gergana)
    • children’s playground on the beach in front of the hotel
    • Mini Club (4-12 y.o)
    • animation for children

  • BEACH:

    • private sandy beach; 2 sunbeds and 1 parasol on the beach/room – free of charge from 3rd row backwards upon availability
    • by the pool: 2 sunbeds and 1 parasol /room – free of charge (upon availability)
    • mattresses for sunbeds – extra charge
    • beach towels – extra charge. You are not allowed to take the white room towels to the pool or to the beach.

    • During low occupancy periods, the meals may be on preselected menu by the hotels.
    • The  provided by the hotels free sunbeds and umbrellas by the pools or on the beach  are subject to availability. The hotels do not guarantee umbrellas and sunbeds for each room!
    • The hotels are obliged to strictly observe the anti-COVID measures applied of the Bulgarian government and Ministry of Healthcare and as a result some facilities and services maybe be restricted or limited as capacity during the contract execution and no claims or complaints shall be addressed on that matter.
    • I would like to remind you that there are 2 regular beds and 1 or 2 extra beds in the Double or Twin rooms in  the hotels in Bulgaria. Generally, the extra bed may be extendable chair,  rollaway bed, or extendable sofa. The hotels give discount for the accommodation on extra bed. In order to avoid any problems, please make sure, that the tourists with bookings of 3 adults in DBL/TWIN are informed and they agree, that the 3rd adult will be accommodated on an extra bed.
  • The hotel rooms may vary in size and design, so the accommodation in the rooms from the pictures is not guaranteed. The hotels have right to change their policy of the provided services (for extra charge/ free of charge). Please accept our sincere apologies for any discrepancies.

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