HISSAR SPA HOTEL

The hotel’s description is updated for summer season 2020.

LOCATION: 350 m away from the beach, on cliffs above Villas Elenite.
GENERAL INFORMATION: the hotel was built in year 2010.
CAPACITY: • 9-storey hotel building • 2 lifts • 48 villas Royal Casa • 8 double rooms with sea view (max. 2 persons, 26-30 m²) • 46 double rooms with park view (max. 2 persons, 26-30 m²) • 21 junior suites with sea view (max. 2+1 persons, 55 m²) • 47 junior suites with park view (max. 2+1 persons, 55 m²) • 4 junior suites Deluxe (max. 2 persons, 60 m²) • 4 1-bedroom apartments (max. 2+1 persons, 70 m²) • 8 2-bedroom apartments (max. 4 persons, 125 m²) • 4 VIP apartments- Hollywood (2-bedroom, max. 2+2 persons, 180 m²); Safari, Country (1-bedroom, max. 2 persons, 220/180 m²) • 36 dbl with/without interconnecting door in villas Royal Casa (2/ 3-storey villas, max. 2, 20 m²) • 6 junior suites in villas Royal Casa (2/ 3-storey villas, max. 2+2, 40 m²) • 6 maisonettes in villas Royal Casa (separate 2-storey villas, max. 2+2, 55 m²).
BOARD BASIS: HB+, see description below.
CHILDREN POLICY: Tourists aged between 2 – 11.99 years old are considered children by the hotel.

Royal Castle 5*
SUMMER 2020	15.05-07.06	08.06-21.06	22.06-05.07	06.07-23.08	24.08-31.08	01.09-07.09	08.09-30.09
Cancellations (days before the check-in)	3	5	7	10	7	5	3
Cancellation penalty in nights	1	1	1	1	1	1	1
NO show penalty in nights	100%	100%	100%	100%	100%	100%	100%
Early bookings:
25 % Discount for bookings made till 31.12. and paid 100% till 10.01.
25 % Discount for bookings made till 31.01. and paid 100% till 10.02.
20 % Discount for bookings made till 29.02. and paid 100% till 10.03.
15 % Discount for bookings made till 31.03. and paid 100% till 10.04.
Extras /fixed/:
7=6, 14=12 valid for arrivals in periods 15.05.-07.06. & 08.09.-30.09.
* The extras are cumulative with the EB discount
Parking (limited places) – free of charge
*Prices are valid for ALL markets

HB+:

In the main restaurant, buffet style: breakfast 08:00-10:00h and dinner 18:30-21:30 / buffet, salads, soups, starters, main dishes, desserts, fruit, coffee/tea for breakfast, mineral water and juices during breakfast/.

Snacks and beverages on the territory of the complex:
• at the sweet shop Philipopolis from 10:00 to 17:00 h (01.06-15.09) – cookies, sweets, bakery, soft drinks, coffee, tea, beer and wine;
• ice-cream from 10:00 to 16:30 at “Gelateria” (01.06-15.09);
• Doner Kebap Promenade – from 10:00 to 17:00 (01.06-20.09) – doner
• Fornetti Andalucia – from 10:00 to 16:30 (01.06-20.09) – fornetti
• at the Pool Bar Aqua park Atlantida – from 10.00 to 17.00 (01.06 – 15.09) – beer, soft drinks, coffee
• at the pool bar Royal Park from 10.30 to 17.00 (01.06 – 20.09) – burgers, beer, soft drinks, juices, coffee, cappuccino and hot chocolate.
• fornetti, ice cream Aqua Park 10.00 to 16.30 (01.06 – 15.09) – fornetti, ice cream
• Popcorn Promenade – from 10.00 to 16.30 (01.06 – 31.08) – popcorns
• Animation Hall Broadway 20.00 to 23.00 (01.06 – 15.09) Bulgarian alcoholic and non-alcoholic drinks, beer

Note:
• All guests on HB+ board must be identiﬁed by their plastic bracelets.
• Bracelets must be returned when leaving the hotel. Lost bracelet is charged BGN 30 for a new one.
DOUBLE ROOM:

• double bed
• air conditioning
• widescreen LCD TV; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (free of charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• bathroom with a shower/bathtub
• bathrobe and slippers
• hairdryer
• balcony
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – daily
• towels change – daily
DOUBLE ROOM in VILLA ROYAL CASA:

• double bed or 2 twin beds
• some double rooms are with interconnecting door
• air conditioning
• widescreen LCD TV; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (extra charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• bathroom with a shower/bathtub; bathrobe and slippers; bath cosmetics
• hairdryer
• balcony
• floor coverage – terracotta
• room tidying up – daily
• bed-clothes change – 2 times per week
• towels change – 3 times per week
JUNIOR SUITE in VILLA ROYAL CASA:

• one large room with a double bed and extensible sofa
• air conditioning
• widescreen LCD TV; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (extra charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• bathroom with a shower/bathtub; bathrobe and slippers; bath cosmetics
• hairdryer
• balcony
• floor coverage – terracotta
• room tidying up – daily
• bed-clothes change – 2 times per week
• towels change – 3 times per week
APARTMENT 1-BEDROOM in VILLA ROYAL CASA:

• living room with extensible sofa and one bedroom
• air conditioning
• widescreen LCD TV; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (extra charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• bathroom with a shower/bathtub; bathrobe and slippers; bath cosmetics
• hairdryer
• balcony
• floor coverage – terracotta
• room tidying up – daily
• bed-clothes change – 2 times per week
• towels change – 3 times per week
MAISONETTE in VILLA ROYAL CASA:

• a living room with a sofa on the first floor; large bedroom with a double bed and extensible sofa on the second floor
• air conditioning
• widescreen LCD TV; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (extra charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• bathroom with a shower/bathtub; bathrobe and slippers; bath cosmetics
• hairdryer
• balcony
• floor coverage – terracotta
• room tidying up – daily
• bed-clothes change – 2 times per week
• towels change – 3 times per week
JUNIOR SUITE:

• one large room with a double bed and sofa
• air conditioning
• widescreen LCD TV; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (free of charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• bathroom with a shower/bathtub, bidet
• steam bath
• bathrobe and slippers
• hairdryer
• balcony
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – daily
• towels change – daily
JUNIOR SUITE DELUXE:

• one large room with a double bed and sofa; business area with a desk
• kitchenette with tableware and dining area with a table and 4 chairs
• air conditioning
• 2 widescreen LCD TVs; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (free of charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• bathroom with a shower/bathtub, bidet
• steam bath
• bathrobe and slippers
• hairdryer (in the room)
• balcony
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – daily
• towels change – daily
APARTMENT 2-BEDROOM:

• 2 bedrooms with 2 double beds
• living area with a sofa; business area with a desk
• air conditioning
• 3 widescreen LCD TVs; interactive television; digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (free of charge)
• Wi-Fi (free of charge)
• coffee machine with daily supply of capsules
• 2 bathrooms with a shower/bathtub, bidet
• steam bath
• bathrobe and slippers
• hairdryer
• balcony
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – daily
• towels change – daily
VIP APARTMENT 1-BEDROOM COUNTRY:

• thematically furnished in “Country” style
• 1 bedroom with a double bed
• spacious living area with a sofa (no interconnecting door)
• breakfast bar; refrigerated display for wine
• relaxation area with fireplace
• individual Spa area including steam room, sauna and Jacuzzi
• individual dining area for private dinners
• central air conditioning
• 2 widescreen LCD TV; widescreen 3D TV; interactive television
• digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (free of charge)
• Wi-Fi (free of charge)
• coffee machine (with daily supply of capsules)
• 2 bathrooms with a shower and bathtub
• bathrobe and slippers
• hairdryer
• balcony and terrace
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – daily
• towels change – daily
VIP APARTMENT 1-BEDROOM SAFARI:

• thematically furnished in “Safari” style
• 1 bedroom with a double bed
• spacious living area with a sofa; (no interconnecting door)
• breakfast bar; refrigerated display for wine
• relaxation area with fireplace
• individual Spa area including steam room, sauna and Jacuzzi
• individual dining area for private dinners
• central air conditioning
• widescreen LCD TV; widescreen 3D TV; interactive television
• digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (free of charge)
• Wi-Fi (free of charge)
• coffee machine (with daily supply of capsules)
• 3 bathrooms with a shower and bathtub
• bathrobe and slippers
• hairdryer
• balcony and terrace
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – daily
• towels change – daily
VIP APARTMENT 2-BEDROOM HOLLYWOOD:

• thematically furnished
• 2 bedrooms; additional relaxation area with comfortable soft furniture in one of the bedrooms
• spacious living room with a sofa; breakfast bar; refrigerated display for wine
• individual Spa area including steam room, sauna and Jacuzzi
• individual dining area for private dinners
• central air conditioning
• 2 widescreen LCD TV; widescreen 3D TV; interactive television
• digital TV with over 60 channels in different languages
• mini-bar (extra charge)
• telephone
• safety deposit box (free of charge)
• Wi-Fi (free of charge)
• coffee machine (with daily supply of capsules)
• 2 bathrooms with a shower and bathtub
• bathrobe and slippers
• hairdryer
• balcony and terrace
• floor coverage – carpet
• room tidying up – daily
• bed-clothes change – daily
• towels change – daily
FACILITIES:

• Main restaurant | A-la Carte & Buffet | Bulgarian & international cuisine | Free as per the chosen board & Paid | Working hours: Breakfast – 8.00 – 10.00 h, Dinner – 18.30 – 21.30 h | Capacity: restaurant 140, terrace 40
• Italian Restaurant Castello | A-la Carte | Italian cuisine | Paid | Working hours: 18.00 – 23.30 h |Capacity: 35
• Restaurant Rotonda | For private events | Paid | Capacity: 100
• Snack Positions | Snack & Drinks | On the territory of the complex | Free for HB+ board | Working hours: 10.00 – 17.00 h | 01.06 – 20.09 |
• Lobby bar Zodiak | Paid | Working hours: 10.00 – 24.00 h
• Cigar bar | Paid | Working hours: 10.00 – 23.00 h
• Pool bar Fountain | Paid |During the summer season | Working hours: 10.00 – 19.00 h
• Piano bar | Paid | Working hours: 22.00 – 03.00 h, fri-sat |during the summer season
• room service (extra charge)
• Wi-Fi in public areas (free of charge)
• aquapark
• SPA-centre (extra charge)
• beauty parlor (extra charge)
• hairdresser’s (extra charge)
• 5 conference halls (with a total capacity of 500 seats, extra charge)
• business center (extra charge)
• shops on the territory of the complex
• currency exchange on the territory of the complex
• luggage room (free of charge)
• iron and ironing board (on request, at reception)
• laundry/dry cleaning (extra charge)
• guarded car park (free of charge for Royal Castle guests, limited parking places)
• Royal Castle hotel – dogs are allowed (extra charge)
• villas Royal Casa – pets are allowed (up to 5 kg for extra charge)

A-La Carte Restaurants on the territory of the complex – extra charge:
Offering a fixed 4 component A-la carte menu (salad, starter, main course and dessert) and All-inclusive alcoholic and non-alcoholic beverages.
• Restaurant Sozopol (18.00 – 22.30; 27.05 – 25.09) – Bulgarian traditional cuisine
• Mediterranean Restaurant (18.00 – 22.30; 01.06 – 01.09) European and Mediterranean cuisine
• Italian Restaurant “La Pizzeria Il Cervo” (18.00 – 22.30; 01.06 – 15.09) Italian cuisine
SPORT & LEISURE:

Free of charge:
• Atlantida aquapark (parasols and sunbeds free of charge, from 01.06 to 15.09, 09.00-18.00h)
• outdoor swimming pool (150 m3)
• indoor swimming pool (150m3)
• fitness
• table tennis (Central Reception Villas Elenite)
• tennis court (floodlight; Rackets and balls are extra charge)
• amphitheater Arena (concerts and show programs, part of the Animation Program. Look for the program in your hotel)
• Animation Hall Broadway (20.00 – 23.00; 01.06 – 15.09) evening show programs for children and adults. Day off: Monday
• mini golf course (in the complex; clubs and balls are extra charge)
• chess (in the complex)
• football
• daily programme includes different sports and entertaining activities – stretching, Zumba, aerobics, water gymnastics, etc.
• evening entertainment includes various evening show programs for children and adults
• SPA center | Free| Sauna, Steam room, Adventure shower,Ice bucket
• squash

Extra charge:
• billiards
• darts
• bowling
• SPA center| Paid | Salt Lake, Massages, Beauty treatments,Jacuzzi
• Windsurfing & Water Sports
FOR CHILDREN:

• children’s menu (extra charge, on request)
• children’s swimming pools –next to Royal Park hotel; in the aqua park Atlantida
• baby cot (free of charge, on request)
• high chairs in the restaurant (free of charge)
• children’s club “Aladin” (4-12 years old; 10:00-12:00 & 14:00-18:00; 01.06–15.09; Day Off – Monday)
• children’s club “Anabel” (4-12 years old; 10:00-12:00 & 14:00-18:00; 01.06–15.09; Day Off – Sunday)
• children’s playground (next to the Royal Bay hotel)
BEACH:

• at the Royal Castle swimming pool and Aqua park Atlantida – parasols, sunbeds – free of charge (upon availability)
• parasols and sunbeds right next to the beach line – free of charge (upon availability)
• beach towels – free of charge

The hotel rooms may vary in size and design, so the accommodation in the rooms from the pictures is not guaranteed. The hotels have right to change their policy of the provided services (for extra charge/ free of charge). Please accept our sincere apologies for any discrepancies.